Our Aims/ Objectives
John G Hogg is award winning, family run funeral directors, proud of its reputation for the caring and personal 24 hour service it provides.
Rather than tell you about ourselves, we have reproduced here the mission statement that describes how we work and the standards we expect of ourseleves.
It is a simple list of aim and principles that we seek to achieve on behalf of the deceased, our staff, our client families and the public generally.
- To uphold traditional values that may be expected from us.
- To listen to our clients families, to interpret and implement their wishes.
- To be honest, diligent, prompt and efficient in everything we do.
- To always maintain the dignity of the deceased as if the person has been a member of our own families
- To ensure our charges are reasonable and reflect the services provided by us.
- To employ a team with the highest personal standards who demonstrate empathy, kindness and professionalism.
- To ensure employees are given a comfortable workplace and are rewarded well for their work. To respect their opinions, provide ongoing training and to encourage one another.
- To take responsibility for an error, complaint or problem as it is, to deal with it immediately, objectively and at Director level.
- To ensure our facilities offer the highest standards embracing the latest technology.
What Our Families Say Of Us
Thank you for your care and support during this difficult time. My sincere gratitude for everything you did. It was perfect. You said ”We will be with you every step of the way”,,,, How true you were with those kind words.
I would like to thank you for your kind generosity and amazing support from you and your team. From the first telephone call to the first time we met when Jasmine fell asleep, I knew we made the right choice to use John g hogg. Your team done everything and more to help and support us through this difficult time. We cannot thank you enough. Colin and all the family
I would like to say a massive thank you for your help and kindness to which you showed to me and the family on the loss of Ron. Everything was very organised and done with the utmost care and professionalism. Every detail was superb, the whole team made a very difficult and emotional time much easier to manage. Once again many thanks to everyone for the respect, dignity and caring shown to our much loved dad Ron
I would just like to thank you and your team for all you have done for Jimmy and our family. When dad passed away you came and took all the stresses away. It was a beautiful day, one we will never forget. 22 years ago the Hogg Family took care of Frank Canavanagh, then Molly. No change, still as compassionate as ever. We as a family would look no further than to use this beautiful family business for all our needs.
Mr Hogg, I just want to thank you very much, you are not a big man, but a giant in personna, they say pride is a sin, but when you said follow me, I felt proud and you gave me confidence. Everyone has said it was a superb service and I would walk along Pallion Road with an advertising placard, but you definitely do not need it. It has helped me come to terms with the loss of my beloved husband and can never thank you enough
Our Pledge
“Many of us at John G Hogg have unfortunately been where you are right now. We have lost people who have been close family members and dear friends. It is inevitable that at some point in our lives we will all experience the hurt, pain and distress of losing someone we love and care for.
"We are here to help, support and guide you and your family through this sad and difficult time. We take away some of the burden that bereavement can leave behind, and allow you to grieve with your family, while we carry out the funeral arrangements for your loved one.”
John G Hogg